Glowing First Impressions Program

Glowing First Impressions Group Coaching Program

 

“You never get a second chance to make a first impression.” – ad slogan

 

In the past, businesses had so many customers coming in and so many opportunities to generate sales that customer service took a back seat. If this customer didn’t buy, another would come along after them.


In a new age where customers are being very picky about where and how they spend their money, each potential customer is worth even more. Why invest money and time into driving leads to your organization just to have a potential customer treated poorly?


Don’t under-train the most important person in your organization - the person who has first contact with a customer.  Now is the time to ensure your team isn’t undoing the hard work your marketing is generating.


The Glowing First Impressions group coaching program will teach your front line team:

  • Effective listening skills and the keys to controlled, positive interaction.
  • How to make the best first impression with a customer.
  • The importance of empathy in solving a customer’s problem.
  •  Effective project management skills to juggle business tasks and customer impressions
  •  To transform into a Director of First Impressions
  •  …and more

 

 

This is a four-week coaching program consisting of:

  • A 60-minute group coaching call each week
  • Weekly business assignments to develop your business skills
  • Audio recordings of each call and follow up notes to keep and refer to.
  •  Private online group to connect with other group members.
  • Other program bonuses and information.

  

In addition, management will receive a program summary outlining the participation of your team member person and a summary of their performance.

 

This program is a value of over $1,979 per person


 

 

Program 1: Mon 2/13 through Mon 3/5 (four weeks) - FULL!

Call time 12pm-1pm Central/1pm-2pm Eastern.

 

 

Program 2: Tues 2/14 through Tues 3/6 (four weeks)

Call time 11am-12pm Central/12pm-1pm Eastern.

 

 

Second quarter dates to be determined. Watch for details!

 

 

This group is limited to seven participants.